Our Technical Support service is managed by engineers who are specialized in the Polymita platform and are dedicated to maximizing the satisfaction of our customers and partners, by offering fast and effective solutions to any queries or incidences.
Polymita Technical Support service provides:
- Resolution of queries and difficulties of the licensed software products, according to the terms and conditions defined in the relevant level of support.
- Management and tracking of incidents and cases.
- Access to bug fixes, patches and error resolutions.
- Access to updated versions of the licensed products.
- Recommendations and advice on supported platforms and compatible installation environments.
- FAQs and best practices.
Email: support (at) polymita.com
Phone: +34 902 789 501
9:00 to 18:00 CET - Monday to Friday