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The multinational GAMO, a world leader in the manufacture of pellets and the largest European manufacturer of compressed air carbines has improved their performance to the international community vía Internet through its portals Gamo.com, Gamo.es and Clubgamo.com. Polymita Technologies has been chosen as Gamos technological partner.
Due to high increase and growing presence on the Internet and to improve customer service, Gamo has renewed its on-line communication environment, expanded information and services internationally, giving coverage to over 50 countries where Gamo products can be purchased.
The Clubgamo.com portal, widely known by all the fans of the brand and the compressed air carbines in Spain, has become one of the meeting points of all those who share the same passion. It is a place where users (whether users of Gamo products of not) can interact, share photos and videos, participate in forums, and also receive more information regarding to brand and its products, access videos, infographics, manuals, surveys etc.
“In the last 40 years we have achieved a great International recognition for our products quality and performance. Our portals follow the same philosophy of business excellence, says Jordi Riera, Head of Marketing for the Gamo Industires. “The basic objective of the technological renovation project was to improve and extend the services aimed to the entire international Following this line we have renewed the Club Gamo, the meeting point where all those who share this interest to air compressed can interact, exchange experiences and receive more information.”
Suppliers´ localization, on-line catalog, product configurador, manuals, forums and surveys are part of the services available from its portals network that is centrally managed from a web browser. To develop all these featuers, Gamo has been soported by the Polymita Technologies´ tools.
Non-technical users are autonomous in the websites´ contents introduction and maintenance, either in the centralizad or delegated manner thanks to Polymita Business Suite, a set of Web applications for management and automation of processes (BPM) with contents and published through an advanced system of portals, intranets and extranets. All this with integration capacities with the applications already installed (EAI/SOA). The platform facilitates the creation and management of business processes, both financial and administrative as well as integrates data and processes with SAP and other systems such as ERP, CRM and databases.
“Our passion is to maintain a long term partnership with our customers, offering them excellent products, the latest technology and the best service. To do this Internet becomes a key environment, where we want to encourage more interaction between all customers of air compressed products, to understand their needs and meet their expectations. The web innovations made with the help of Polymita will help us to achieve it,” says Jordi Riera.
About Gamo
As Europe´s largest compressed air carbines manufacturer and a world leader of a high quality ammunition manufacture for air compressed carbines has in 80 countries. Gamo is the official supplier of many prestigious clients throughout the world, offering advanced and reliable production systems, combination of craftsmanship and the latest technology.
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