Technical Support

Our Technical Support service is managed by engineers specialized in Polymita platform and dedicated to maximize the satisfaction of our customers and partners, by offering fast and effective solutions to reported queries and cases.

Polymita Technical Support service provides:

• Resolution of queries and incidents of the licensed software products, as defined in the terms and conditions of the contracted support level.
• Management and tracking of incidents and cases.
• Access to bug fixes, patches and error resolutions.
• Access to update versions of the licensed products.
• Recommendations on supported platforms and installation environments.
• FAQs and best practices.

Contact

Email: support@polymita.com
Phone: +34 902 789 501

Office hours:
9:00 to 18:00 CET - Monday to Friday